WELCOME TO FRONTIER AUTO ASSESSING
Automotive Assessing Services, Vehicle Fleets, Insurers, Brokers, Repairers & General Adjusters.
HELLO THERE!
Our team has a wide range of professional skills. We specialise in assessing damage to all types of vehicles. Direct Motor Assessors employ only suitably qualified Automotive Engineers and vehicle assessors to assess damage. The engineers use their wealth of knowledge gained through many years of experience in the motor industry along with ongoing industry training to provide independent, clear and concise reports on the safe method of repair of damaged vehicles or the correct course of vehicle disposal should the vehicle be deemed not viable or safe to repair. We are known for our expertise in dealing with complex matters requiring a high level of technical and interpersonal skills to conclude adjustments to the satisfaction of our Principals, Intermediaries and Insureds.
Within Frontier Auto Assessors we have an experienced team who utilise their extensive knowledge and expertise in all aspects of vehicle repairs, covering all vehicle types from 3.5 ton panel vans, car transporters, double deck and refrigerated vehicle and trailers to heavy haulage vehicles and everything else in between. This appointed assessors have the option of either carrying out a desk top assessment or at the request of the client or because of the nature of the repair, a physical onsite inspection may be required.
We will agree the repair methodology, for example repair vs replace in all or some repairs. We also have specialist salvage experience and we carefully assess the viability of the repair verses a total loss decision taking into account all the elements of replacing what could be a specialise fleet vehicle.
We also specialise in the ability to handle difficult clients and marginal claims, where it is important to quickly sum up and read the situation, and respond accordingly in the appropriate manner.
We endeavour to differentiate ourselves in the market, through service and our technical ability. We always strive to provide superior reporting turnaround times.
We undertake adjustments on behalf of all the major Insurers and Underwriters in Namibia. Should you require further details of claims attended to by this office, please do not hesitate to contact us.
FAA IN NUMBERS :
WHAT WE DO
Frontier Auto Assessors is a motor assessing practice with offices in Windhoek.
On Site Assessments
Travel to and from location Full assessment against repair quotes.
Assessments Rates
Available on application. Vehicles can generally be assessed and repairable vehicle assessment reports completed within 48 hours of initial advice.
Remote assessment (Desktops) can be carried out via Email to participating repairers throughout Namibia.
Immediate written authority can be issued by assessor on receipt of quotes and images.
Total Loss Claims
Pre-accident valuation of vehicle Salvage tenders from Auction Companies.
“Our broad base of skills and experience enable us to offer Motor Assessing services covering a broad range of losses including, any vehicle and specifically heavy haulage.” – Managing Director
OUR CLIENTS
With the number of years of professional experience, Frontier Auto Assessing has been honored to partner up with most recognized insurance companies in Namibia!
OUR TEAM
FAA is a 100% Namibian owned Company. All Directors are Namibian Citizens and reside in Namibia.
